LOCO Family Bundles 3 from El Polo Loco in Venice Grand Canal

While traveling around the world, the family visited the Philippines and decided to combine a double birthday dinner with James. In our chat group, we discussed which restaurants we’d like to dine at, and Mom Violy has been eager to try the all-you-can-eat lobster her best friend recommended at Solaire. Carmina took charge of making the reservation through Solaire's Resort website and asked the family which seating time they preferred, choosing between two options with different time frames. Carmina registered it under Mom Violy's name and phone number. She received an email for our confirmation, and a week beforehand, a reminder was sent to Mom Violy's mobile to confirm if we were going ahead or not. Carmina replied to the SMS since Mom Violy wasn’t sure how to do it. We were told to arrive fifteen minutes before our scheduled entry time, which was 5:30 p.m. on February 12, 2026. When we arrived, we were informed we couldn’t enter the dining area until exactly 5:30 p.m...

LOCO Family Bundles 3 from El Polo Loco in Venice Grand Canal

Mom Violy said she is tired and no longer want to walk around outside the Venice Grand Canal. Carmina and Becky wandered around took some videos of the surrounding.

Coming back to look for Mom Violy later find out she is no longer seating down where we last left her. An employee had approached Carmina saying she is inside El Polo Loco.

It was only 4 o'clock in the afternoon. Too early to eat our dinner yet it seems Mom Violy was already hungry.

The employee had suggested to get a meal since we are a lot. I had looked which was better for us to pick and deciding what side orders to get with an option of the following from the menu given.

Carmina explained to Mom Violy to pick one side dish for herself. Carmina had ordered three Spanish Rice that is one cup in the serving, one coleslaw, and two mac & cheese.